Purchasing an Olympia ice resurfacer is a major investment, whether you’re running a municipal rink, collegiate facility, or private arena. But the success of that investment doesn’t just depend on the machine—it depends on the dealer you choose. An authorized Olympia dealer provides more than sales; they ensure long-term support, reliable OEM parts, and skilled service when it counts. As technology evolves and ice schedules grow tighter, selecting the right dealer is more important than ever. This guide walks through key criteria to look for when choosing an Olympia ice resurfacer dealer in 2025.
Why Dealer Selection Matters
While price and machine specs are important, the dealer you choose determines:
- How quickly you’ll get parts or service when something fails
- Whether your machine is properly supported over time
- Your access to training, technical updates, and OEM documentation
A good dealer becomes your equipment partner—not just a sales channel.
Only Work with Authorized Olympia Dealers
Not every dealer selling ice resurfacers is officially backed by the manufacturer. Here's why choosing an
authorized Olympia dealer matters:
- Direct access to factory parts and software updates
- Trained technicians with brand-specific knowledge
- Recognition by Olympia’s parent company (Resurfice Corp.)
- Warranty support and installation certification
CTM Services, for example, is an authorized Olympia dealer covering the Northeast and North‑Central U.S., with mobile service and full refurbishing capabilities.
Questions to Ask Before Choosing a Dealer
Before committing to a dealer, ask these essential questions:
- Are you an authorized Olympia dealer?
- Do you offer both new and refurbished equipment?
- What is your response time for service calls?
- Can you provide on-site support and diagnostics?
- Do you stock common replacement parts locally?
- Can you help with trade-ins or upgrades?
- What warranty coverage do you offer directly?
The answers will quickly differentiate a reliable partner from a one-time vendor.
Evaluating Service & Support Capabilities
It’s not enough to buy a resurfacer—you need to keep it running. Evaluate dealers on:
- Service Fleet: Do they provide mobile service trucks?
- Parts Inventory: Do they stock critical components?
- Service Area: How wide is their coverage?
- Technician Training: Are their techs trained by Olympia or Resurfice?
- Availability: Do they offer seasonal readiness checks or emergency repair response?
CTM Services, for example, offers on-site support with certified technicians and OEM parts across a multistate region.
New vs. Refurbished Options
Top-tier dealers often provide both:
- New Olympia Models: Latest tech, factory warranty, full spec customization
- Refurbished Equipment: Cost-effective options rebuilt with OEM parts
Refurbished equipment from a certified dealer is a smart option for rinks on a budget—but only when backed by a technician who knows the brand inside and out.
Regional Knowledge Is a Plus
Local conditions can influence what resurfacer features you need. A regional dealer who understands:
- Climate-specific wear (e.g., Midwest winters vs. coastal humidity)
- Arena types (community vs. college vs. pro)
- Local utility rates (for electric/hybrid model advice)
…will guide you to better, long-term decisions than a national reseller without rink experience.
Frequently Asked Questions
Q: What’s the difference between an authorized dealer and a distributor?
Authorized dealers are vetted by the manufacturer, trained to support machines directly, and often have access to proprietary diagnostics tools.
Q: Can I buy parts online instead of through a dealer?
Some parts may be available, but OEM parts and advanced components should always be sourced through an authorized dealer to avoid quality risks and voiding warranties.
Q: Is it better to buy locally or nationally?
Regional dealers often provide faster service response and a better understanding of local rink needs. CTM Services provides mobile support throughout the Northeast and North‑Central US.
Ready to Get Started?
Choosing the right Olympia ice resurfacer dealer ensures that your investment is backed by expertise, service infrastructure, and long-term support. From new model selection to emergency repairs, an authorized dealer should function as a strategic partner for your facility. CTM Services has built its reputation on trust, service reliability, and in-depth Olympia knowledge—helping rinks stay operational and ice-ready across the region.
To speak with a regional Olympia expert, contact CTM Services at (507) 744‑4424 or fill out our
Contact Form.
