Nationwide Dealer Spotlight: Why CTM Services Leads in the Northeast & North‑Central US

October 13, 2025

Nationwide Dealer Spotlight: Why CTM Services Leads in the Northeast & North‑Central US

Finding a reliable, knowledgeable, and responsive dealer is just as important as selecting the right ice resurfacing equipment. CTM Services has emerged as a leading Olympia ice resurfacer dealer throughout the Northeast and North‑Central United States, offering a rare combination of technical expertise, mobile service, and region-specific support.


From metro areas like Chicago and Boston to rural community rinks across Michigan and Minnesota, CTM's reputation has been built over decades. They not only sell new, refurbished, and used Olympia machines but also maintain, repair, and support them long after the sale. In this article, we take a deeper look into what makes CTM Services a standout Olympia dealer—from their unique history and operational footprint to their mobile technician fleet, OEM part inventory, and regional rink insights.


The CTM Services Story – From Auto Repair to Ice Resurfacer Expertise

CTM Services was originally founded in 1984 as a family-run automotive repair shop in southern Minnesota. With a commitment to mechanical excellence and customer service, the business evolved over time—ultimately becoming an authorized Olympia ice resurfacer dealer in 2005.


That legacy matters. Unlike many equipment dealers who only manage sales, CTM comes from a background of hands-on mechanical diagnostics and repair. This foundation influences their approach to every customer interaction—whether they’re helping a local municipal rink source parts for an older machine or supporting a large university facility in choosing between hybrid and electric models.

Today, CTM is one of the most experienced Olympia dealers in the U.S., covering a broad region that includes:

  • Minnesota, Wisconsin, and Michigan

  • Illinois, Indiana, and Ohio

  • Pennsylvania, New York, and much of New England


A Dealer That Does More Than Sell Machines

CTM Services distinguishes itself with a comprehensive, full-service offering. When you buy from CTM, you're not just purchasing a machine—you're entering into a long-term equipment support relationship.

Core Services:

  • Olympia Sales: New, refurbished, and used equipment

  • Mobile On-Site Service: Fleet of field technicians with OEM tools and parts

  • OEM Part Sales: From blades and filters to electrical systems

  • Warranty Claims & Management: Backed by Resurfice Corp

  • Trade-In Evaluations: Transparent used equipment assessments

  • Custom Maintenance Plans: Preventative service scheduling

  • Operator Training & Support: Basic training for new facility staff

This “dealer-as-partner” model is especially valuable for rinks operating in rural or under-served areas where local repair resources are limited.


Mobile Fleet Coverage Across the Northeast and North‑Central US

What sets CTM apart is their regional mobile service capability. The company maintains a fully equipped technician fleet that supports on-site repairs, diagnostics, and maintenance visits across a multi-state area.

Key Benefits:

  • Same-day or next-day dispatch in many regions

  • Technicians carry the most commonly needed Olympia parts

  • Field repairs include engine work, hydraulic fixes, blade replacement, and system diagnostics

  • Coverage spans both urban centers and rural communities

Arenas that rely heavily on uninterrupted resurfacing—particularly those with tight public skating and hockey schedules—can’t afford days-long machine transport delays. CTM’s on-site capability bridges that gap.


Genuine Customer Feedback

From SureCritic reviews of CTM Services’ diesel and resurfacer repairs:

“Fast, friendly, KNOWLEDGEABLE, and affordable. Best diesel shop anywhere! I always get a prompt call back and they know me by name.”


Olympia Resurfacer Expertise – Not All Dealers Are Equal

As an authorized Olympia dealer, CTM has direct access to:

  • OEM parts from Resurfice Corp

  • Training resources for newer hybrid/electric models

  • Software and diagnostics tools for smart machines

  • Manufacturer bulletins, upgrades, and warranty pathways

Some resellers may offer used equipment without OEM backing or training. This can result in compatibility issues, missed safety updates, or improper service procedures. CTM ensures every machine—new or refurbished—is delivered to manufacturer specifications.


Northeast vs. North‑Central Challenges: CTM’s Regional Understanding

Each region within CTM’s territory presents unique rink needs:

  • Great Lakes region: Cold, dry air increases demand on engines; corrosion risks for undercarriages.

  • New England: Compact urban rinks require tight maneuverability and hybrid machine options for indoor emissions.

  • Midwest: Long-distance service gaps require dependable on-site support and stocked parts.

CTM’s long tenure in these regions gives them an intuitive grasp of seasonal prep, ice load cycles, operator training needs, and even local purchasing cycles tied to municipal budgets.


CTM Services by the Numbers

  • 40+ years mechanical expertise

  • 20+ years as Olympia resurfacer dealer

  • 10-state mobile service coverage area

  • Hundreds of rinks supported annually

  • Thousands of OEM parts stocked and delivered regionally


Frequently Asked Questions

Q: Does CTM only sell Olympia brand resurfacers?
Yes. As an authorized Olympia dealer, CTM specializes in new, refurbished, and used Olympia machines. They also provide service and parts support exclusively for Olympia equipment.


Q: Do they offer financing or payment plans?
CTM works with clients on equipment quotes and may refer customers to equipment financing partners.


Q: What if I’m outside their coverage area?
CTM prioritizes the Northeast and North‑Central regions but can provide remote support, parts shipment, and coordination with other Olympia service providers nationwide.


Q: Can CTM assist with trade-ins or decommissioning old equipment?
Yes—they offer evaluations, buy-backs, and will assist with transporting old units as part of a replacement purchase.


Ready to Get Started?

For ice arenas across the Northeast and North‑Central United States, CTM Services is more than a dealer—they're a long-term equipment partner. Their unique blend of mechanical expertise, mobile coverage, Olympia specialization, and regional understanding makes them one of the most trusted names in the business. From fast emergency repairs to in-depth operator support, CTM delivers value far beyond the sale.

To request a quote, schedule a service visit, or ask about equipment availability, contact CTM Services at (507) 744‑4424

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